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Retail Banking

The Retail Banking industry needs to rethink its business model to reinforce its clients’ trust and its profitability while preparing for tomorrow’s ecosystem. More demanding clients in digital-banking services, along with the emergence of FinTechs, and the strengthening of regulatory frameworks, require a fundamental change in near and long-term strategy, as well as, the implementation of next-generation operating models accordingly.

A proven track record of managing complex projects and initiatives end-to-end

We foster strategic thinking and support your implementation initiatives, by defining development plans, by improving your competitiveness and your customer experience, and by optimizing your organization. We have also a well-rounded expertise in managing high-stake projects, involving the compliance to regulatory changes, the transformation of your IT, as well as, the development of digital and technological capabilities.

A wide-ranging expertise in the banking industry

Our clients include a varied range of multinational and French players across the retail banking industry, such as: retail banks, digital banks, neo banks, FinTechs as well as Payment & credit-specialist companies. They are the privileged interlocutors of their private, professional, small and medium-sized business customers, for the management of their daily banking needs and the preparation of their projects. We are committed to make our clients the most successful players in their industry through tailor-made solutions, as well as distinctive and long-lasting improvements.

LATEST PUBLICATIONS

Open Banking & Digital – Banking Historic financial institutions: the 5 issues to address to reposition and boost your digital bank?

Debt collection management : the need to adapt organisations and digitalise the process

>> See all related publications

Retail Banking

Our clients' feedbacks

Get some insights into some of our achievements, in our clients' words.

Ailancy is a key player in management-consulting, with an entire business unit dedicated to the retail banking industry
Ailancy supports throughout all your projects' life cycles
Ailancy is regularly awarded for its expertise (Capital & Décideurs’ magazine, …) and is regarded as a reference in the market by its clients.

Use case

Data protection compliance implementation (GDPR) for a nationwide mutual bank.

Our challenge

We had to make our client GDPR-compliant, from its high-level governance to its operational processes and systems.

Our achievements

We headed the impact analysis of the regulation, and we addressed the marketing, communication, customer journey and CRM aspects of the project. Moreover, we advised our client on brand management and public relations topics regarding the regulation to be implemented.

Benefits for our client

We implemented a proportionate response to comply the regulation in a timely manner.

Clients

_retail Retail Banking