Insurers: how to go digital in the new year?
The insurance sector has always been a sector relatively preserved and protected from the arrival of digital. But in recent years, with the rise of new technologies (RPA, AI, Blockchain, Big Data, …), digital transformation has become a major issue within insurance companies.
The expectations and needs of policyholders, regulatory changes and increased competition in the sector have created a real need for insurers to review their model to meet these challenges.
In view of the impetus of this “digitalisation” of the insurance industry, we wanted to address the topic by drawing on our experience in the market and our knowledge of practices within insurers.