Business

Insights

Ailancy helps its clients by bringing cross-functional expertise, such as: digital & customer experience, IT & Data, regulatory compliance, new product development, as well as, market research and benchmarking.

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How to respond to an ACPR audit on the distribution of life insurance and PERI?

  • Blog
  • Business insights
  • Distribution
  • Insurance
  • Publication
  • Regulatory And Compliance
  • Trends
  • Wealth and Life Insurance

Ailancy shares with you its feedback on the ACPR’s control missions on the distribution of life insurance and PERI. In this study, discover : The main control points The failures observed The best practices of the market on each of these axes

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Webinar 17 February 2022 – ESG integration in risk processes: what organisational and technical innovations?

  • Business insights
  • Distribution
  • Efficiencies of organisations
  • Event
  • Innovation & Digital
  • Innovation & Technology
  • Insurance
  • Investment Banking
  • Marketing
  • Regulatory And Compliance
  • Retail Banking
  • Trends

S’inscrire Introduction SFDR, article 29 of the LEC, prudential authorities, all ask to integrate ESG factors in risk management processes. What is the maturity today? How should this new function be structured? What technical innovations are needed to support the analyses? Ailancy offers you this webinar with experts and practitioners...

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The obligation to save the Rhinos

  • Blog
  • Distribution
  • Investment Banking
  • Publication
  • Sustainable finance
  • Trends

Using finance as a lever to support the preservation of animal life? An innovation that seems to be becoming a reality. Indeed, under the impetus of the World Bank and in cooperation with the Rhino Impact Investment Project, the Zoological Society of London and South African nature reserves, a new...

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Retrospective 2019 – Prospective 2020

  • Ailancy
  • Associée EN
  • Business categories
  • Business insights
  • Distribution
  • Efficiencies of organisations
  • Innovation & Digital
  • Innovation & Technology
  • Insurance
  • Investment Banking
  • Item categories
  • Manager
  • Partners
  • Publication
  • Regulatory And Compliance
  • Retail Banking
  • Senior Manager
  • Team categories
  • Trends

As the year 2020 begins, Ailancy invites you to relive the highlights of the financial industry in France. We invite you to discover our views and analyses through this retrospective of 2019. We also look forward to discussing the topics to be followed in 2020.

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Digital & Private Banking: a remarkable customer experience

  • Distribution
  • Publication
  • Retail Banking

Faced with the multiplication of digital uses and a changing environment, the relationship model in banking, which is still very much marked by the value of face-to-face contact, may be evolving, with impacts on segmentation and commercial organisation. Thus, the new customer relationship models in private banking now seem to...

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Defining a new relationship model in insurance #1

  • Distribution
  • Efficiencies of organisations
  • Insurance
  • Publication

Insurance companies, mutual insurance companies and bancassurance companies are now facing two major phenomena impacting their customer relations: the digitalisation of customers and the emergence of InsurTechs. In order to respond in the best possible way, it is necessary to think about adapting or even overhauling the relationship model. In...

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Banking CRCs & digital: how will they evolve by 2020?

  • Distribution
  • Efficiencies of organisations
  • Publication
  • Retail Banking

What are the prospects for banking Customer Relations Centres by 2020 in a context of digital transition? How will they take advantage of digital technology to reinvent remote customer relations? How can they play a pivotal role in cross-channel distribution? Why will they become the preferred contact for “digital friendly” and remote...

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Chatbot: the new face of customer relations?

  • Distribution
  • Efficiencies of organisations
  • Publication
  • Retail Banking

A chatbot is an interface capable of maintaining a conversation with a user by voice or text exchange. With the multiplication and digitalisation of contact points, the search for simplicity of the process, accessibility of services and speed of response times has never been so strongly felt by customers. Thus,...

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