Business

Insights

Ailancy helps its clients by bringing cross-functional expertise, such as: digital & customer experience, IT & Data, regulatory compliance, new product development, as well as, market research and benchmarking.

https://www.ailancy.com/wp-content/uploads/2020/01/etuderetrospective-300x186.png

Retrospective 2019 – Prospective 2020

  • Ailancy
  • Associée EN
  • Business categories
  • Business insights
  • Distribution
  • Efficiencies of organisations
  • Innovation & Digital
  • Innovation & Technology
  • Insurance
  • Investment Banking
  • Item categories
  • Manager
  • Partners
  • Publication
  • Regulatory And Compliance
  • Retail Banking
  • Senior Manager
  • Team categories
  • Trends

As the year 2020 begins, Ailancy invites you to relive the highlights of the financial industry in France. We invite you to discover our views and analyses through this retrospective of 2019. We also look forward to discussing the topics to be followed in 2020.

https://www.ailancy.com/wp-content/uploads/2020/03/adobestock_194849644-300x161.jpeg

Presentation of our expertise in IT transformation

  • Efficiencies of organisations
  • Insurance
  • Investment Banking
  • Publication
  • Retail Banking

Ailancy has developed significant expertise in IT transformation projects and has significant assets to support you in 6 main areas: IT strategy, definition of organizational models, choice of tools and software packages, IT outsourcing, business and functional design and implementation, change management.

https://www.ailancy.com/wp-content/uploads/2017/01/AdobeStock_215559993-300x200.jpeg

RPA: mastering the technology in 6 points

  • Efficiencies of organisations
  • Investment Banking
  • Publication

RPA, or Robotic Process Automation, is a technology that replicates a user’s actions with the ability to easily navigate and interact between different applications. In our increasingly digitalized environment, Robotic Process Automation is an opportunity to lighten the daily routine of employees, which is littered with small, repetitive manual tasks....

https://www.ailancy.com/wp-content/uploads/2019/06/Fotolia_137033006_S-300x200.jpg

AI and Robotisation: what human and social risks?

  • Efficiencies of organisations
  • Publication
  • Retail Banking

The management consulting firm, Ailancy, and the human resources consulting firm, Carewan, conducted a survey in the summer of 2017, with more than 50 HR professionals from the banking, finance and insurance sectors, on the subject of Artificial Intelligence and its impact on human and social issues. The benefits of...

https://www.ailancy.com/wp-content/uploads/2019/06/Fotolia_134100768_S-300x200.jpg

Defining a new relationship model in insurance #1

  • Distribution
  • Efficiencies of organisations
  • Insurance
  • Publication

Insurance companies, mutual insurance companies and bancassurance companies are now facing two major phenomena impacting their customer relations: the digitalisation of customers and the emergence of InsurTechs. In order to respond in the best possible way, it is necessary to think about adapting or even overhauling the relationship model. In...

https://www.ailancy.com/wp-content/uploads/2019/06/Centres-Relation-Client-Banque-2020-et-Digital-300x200.jpg

Banking CRCs & digital: how will they evolve by 2020?

  • Distribution
  • Efficiencies of organisations
  • Publication
  • Retail Banking

What are the prospects for banking Customer Relations Centres by 2020 in a context of digital transition? How will they take advantage of digital technology to reinvent remote customer relations? How can they play a pivotal role in cross-channel distribution? Why will they become the preferred contact for “digital friendly” and remote...

https://www.ailancy.com/wp-content/uploads/2018/04/jon-ly-XkuH0Ar5mhA-unsplash-300x169.jpg

Defining a new relationship model in insurance #2

  • Efficiencies of organisations
  • Insurance
  • Publication

Insurance companies, mutual insurance companies and bancassurance companies are now facing two major phenomena impacting their customer relations: the digitalisation of customers and the emergence of InsurTechs. In order to respond in the best possible way, it is necessary to think about adapting or even overhauling the relationship model. In...

https://www.ailancy.com/wp-content/uploads/2018/07/Intelligence-artificielle-grande-taille-300x225.jpg

Chatbot: the new face of customer relations?

  • Distribution
  • Efficiencies of organisations
  • Publication
  • Retail Banking

A chatbot is an interface capable of maintaining a conversation with a user by voice or text exchange. With the multiplication and digitalisation of contact points, the search for simplicity of the process, accessibility of services and speed of response times has never been so strongly felt by customers. Thus,...

1 2 3 6